SERVICE
DESIGN

ESSENT
IALS

PRACTICAL METHODS TO UNDERSTAND WHAT PEOPLE WANT AND HOW TO SUPERCHARGE YOUR BUSINESS

2-DAY WORKSHOP

SMALL GROUPS/LIMITED SEATS

€290/PERSON

SCROLL

This is a great opportunity for you to learn what service design is and how it can help you to improve your business.

 

It works for your own business, as well as for professionals in big companies.

 

It is practical, focused on your needs and designed to bring you business results.

Do sign up!

RUNNING STRATEGIC USER INTERVIEWS

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I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

Setting project Goals & KPIs

JOURNEYS & FUNNELS

I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. I'm a paragraph. Click here to add your own text and edit me. It's easy. 

DESIGN HYPOTHESES & EXPERIMENTS

SÉRGIO TAVARES, PhD.

SERVICE DESIGNER

Born in Brazil, I live and work in Helsinki — World Design capital — for ten years.

My work background is in design, marketing and analytics. I have worked with clients like Stora Enso, Finnair, Pfizer, CAT/Finning, Fiskars, Reima, Paulig, VR, Posti, Adega Brasil and others.

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​My research and media projects have been featured at the MIT (Massachusetts Institute of Technology), University of Salford, Catalunya Open University, Rhizome Artbase New York, MoMA San Francisco Blogs, videoKILLS Berlin, Aalto University, Nordic Digital Culture Network and many other venues.

This is a great opportunity for you to learn what service design is, how it can work for your business (your own small business or the company you work in). It's intense, focused and entirely tailored to your needs.

Do sign up!